Lost or Stolen Card

Lost or stolen debit card or credit card

During normal business hours please call KECU at 1-800-219-5328 as soon as possible to report a lost or stolen debit or credit card.

After normal business hours, you can call the following:
Debit Card: 1-800-528-2273
Credit Card: 1-800-808-7230

After your card is reported lost or stolen, you can stop by our Main Branch to receive a replacement card or contact our Card Administrator to arrange receipt of a replacement card.

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